LINETTELONDON provides safe and standard shipping services for all jewellery orders in the United Kingdom and supports international shipping to mainstream European regions. Please refer to the following shipping rules:
1. Processing Time
All orders will be processed and dispatched within 1–3 working days after successful payment (excluding weekends and UK public holidays). We will strictly inspect and package each jewellery product to ensure intact delivery.
2. Shipping Time & Coverage
• UK Domestic Shipping: Standard delivery takes 3–7 working days.
• European International Shipping: Delivery takes 7–14 working days, subject to local customs clearance efficiency.
3. Shipping Fees
Shipping fees are automatically calculated based on your delivery address, order weight and commodity volume. We will launch free shipping promotion activities from time to time, subject to the latest rules on the website.
4. Customs & Import Duties
For international orders outside the UK, local import duties, taxes and customs clearance fees that may be generated shall be borne by the customer. We will actively cooperate with customers to provide relevant order declaration materials.
5. Delivery Issues
Please fill in the accurate and detailed delivery address and valid contact information. If the package is lost, delayed or returned due to incorrect address or unreachable contact, we will assist in tracking and solving the problem, but do not bear the corresponding secondary costs.