1. Are LINETTELONDON jewellery products durable? All our jewellery is made of high-quality materials with fine craftsmanship, featuring anti-rust, anti-fade and wear-resistant properties for daily wear. To extend the service life, please avoid long-term contact with water, sweat, cosmetics and chemical liquids. 2. How long will my order take to arrive? UK domestic orders are delivered within 3–7 working days after dispatch; European international orders take 7–14 working days. The specific delivery time is affected by logistics and customs clearance. 3. Can I return or exchange my jewellery order? We...
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To ensure a safe and satisfactory shopping experience for every customer, LINETTELONDON implements a standard 30-day return and refund policy in line with UK consumer protection laws. 1. Return Eligibility & Time Limit Customers can apply for return or refund within 30 calendar days after receiving the goods. To be eligible for return, the jewellery must be unused, unwashed, undamaged, and kept in the original official packaging with complete accessories and tags. 2. Non-Returnable Situations The following situations do not support return and refund: products damaged artificially after receipt, products...
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LINETTELONDON provides safe and standard shipping services for all jewellery orders in the United Kingdom and supports international shipping to mainstream European regions. Please refer to the following shipping rules: 1. Processing Time All orders will be processed and dispatched within 1–3 working days after successful payment (excluding weekends and UK public holidays). We will strictly inspect and package each jewellery product to ensure intact delivery. 2. Shipping Time & Coverage • UK Domestic Shipping: Standard delivery takes 3–7 working days. • European International Shipping: Delivery takes 7–14 working days,...
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These Terms of Service (“Terms”) govern all access, browsing, and purchase behaviours on the LINETTELONDON official website. By visiting our website and placing an order, you confirm that you have read, understood, and agreed to abide by all the terms below. 1. Service Description LINETTELONDON is a UK-based online jewellery retail brand, providing various styles of fashion jewellery products and supporting online ordering, UK domestic delivery, and standard after-sales services. We reserve the right to adjust product styles, prices, and inventory according to market conditions without prior notice. 2. User...
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This Privacy Policy explains how LINETTELONDON (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit and purchase products from our official Shopify website. This policy complies with the UK General Data Protection Regulation (UK GDPR) and local UK data protection laws. 1. Information We Collect We only collect necessary personal information submitted voluntarily by customers, including: full name, delivery address, postcode, contact email, phone number, and order purchase records. We do not collect sensitive private information without explicit customer consent. 2. How We Use Your...
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Brand Name: LINETTELONDON
Business Address: 31 Elgin Street, Ashton-under-Lyne, OL7 9AQ, United Kingdom
Email Address: mclainecurlee0020@hotmail.com
Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (UK Local Time)
Contact Information
For any product enquiries, order support, shipping questions, return & refund assistance, or brand cooperation matters, please feel free to contact us via email. We will respond to all valid messages within 24 working hours.
We highly value every customer’s voice and will provide professional, patient, and detailed support for all your shopping needs.
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LINETTELONDON is a contemporary British jewellery brand rooted in London’s timeless aesthetic and modern minimalist design philosophy. Founded with a passion for crafting delicate, sophisticated, and wearable fine jewellery, our brand aims to bring elegant everyday accessories to modern men and women across the United Kingdom and Europe. All our jewellery pieces are carefully designed and quality-checked to balance durability, comfort, and stylish versatility. From dainty necklaces, minimalist bracelets, and classic earrings to personalised statement pieces, every item is created to complement daily outfits, special occasions, and long-term personal style....
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